privacy policy
PRIVACY POLICY
Crystal Galaxies LLC. respects your right to privacy and is committed to protecting our customers’ Personal Information (defined below). This Privacy Policy summarizes the following practices regarding information collection, use and disclosure practices for www.crystalgalaxiesllc.com
What information does Crystal Galaxie collect from you, how do we collect information from you and how do we use it?
With whom do we share your information?
How can you update, correct or delete your personally identifiable information?
What are your choices regarding collection, use and distribution of your information?
What security precautions are in place to protect against the loss, misuse or alteration of your information?
Use of “cookies.”
Contacting Crystal Galaxies about privacy questions or concerns.
Changes to this Privacy Policy.
This Privacy Policy does not apply to any website owned and/or operated by or on behalf of any third party, even if we provide a link to such website on our Website. Capitalized terms used herein without definition shall have the meanings given such terms in the Crystal Galaxies Terms and Conditions of Use.
When we refer to “Crystal Galaxies,” “we,” “us” or “our,” we mean Crystal Galaxies LLC or the specific division, subsidiary, affiliate or Agent (defined below) that operates this Website, provides its content or processes information received through it, each as appropriate and applicable.
When we refer to “you” or “your,” we mean the person accessing this website. If the person accessing this Website acts on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.
We created this Privacy Policy to help you understand how we collect Personal Information, what types of Personal Information we collect, how we use it, the steps we take to safeguard it, and the choices you have regarding how it may be used and disclosed. This Privacy Policy addresses some types of information, including Personal Information, means of collecting such information, and uses of such information that may not presently apply to one or more of the Websites. We are nevertheless advising you about these matters because we want to maintain flexibility in offering additional features without having to revisit this Privacy Policy every time we revise the Websites or offer new functions. No description of any type of information, means of collecting information, including Personal Information, or use of such information will obligate us to collect any particular information, make any particular use of any such information, or offer any particular functionality.
In order to operate the Website and provide you with information, products and services that may be requested by or of interest to you, we may also collect and retain Personal Information. “Personal Information” refers to information that identifies (whether directly or indirectly) a particular individual, such as information you provide on our forms, surveys, applications or similar online fields. Examples of Personal Information may include your name, postal address, e-mail address, telephone number, Social Security number, date of birth or financial information (e.g., passwords, bank and other financial institution account numbers and billing address) and demographic information (e.g., zip code, hometown, gender, financial transaction history information and age.
By submitting your Personal Information through our Website, you will be considered to have given your permission and consent for the collection, use, retention and disclosure of your Personal Information as set forth in this Privacy Policy.
Use of our Website and Crystal Galaxies’ services is strictly limited to persons who are of legal age in the jurisdictions in which they reside. You must be at least eighteen (18) years of age to use our Website and Crystal Galaxies' services. Crystal Galaxies will not knowingly accept any information from an individual under the age of thirteen (13) years. In compliance with the Children’s Online Privacy Protection Act (“COPPA”), any information that Crystal Galaxies may receive from any individual who is reasonably believed to be under the age of thirteen (13) years will be deleted. If you are under the age of thirteen (13) years, please do not provide any Personal Information through the Website. If you are under the age of thirteen (13) years and have already provided Personal Information through the Website, please have your parent or guardian contact us immediately using the information below so that we can remove such Personal Information from our files.
This Privacy Policy does not apply to any other website or offline point of contact between us and you. This Privacy Policy does not cover information, including Personal Information, we collect by means other than the Website. If you have any questions about how we use information, including Personal Information, collected by means other than the Websites, you should inquire at or before the time you give such information to us.
Crystal Galaxies reserves the right, in its sole and absolute discretion, to change, modify, add or remove any portion of the terms, in whole or in part, of this Privacy Policy at any time. Please review this Privacy Policy periodically, as we may update it from time to time. Each time you visit any of the Websites or provide us with information, including Personal Information, by doing so you are accepting the practices described in this Privacy Policy as in effect at that time.
WHAT PERSONAL INFORMATION DO WE GATHER?
When you visit this Website, you may provide Crystal Galaxies with two types of information: Personal Information you knowingly and voluntarily choose to disclose, and information that we automatically collect as you browse this Website. We contract with other companies to provide certain services, including credit card processing, affiliate marketing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Crystal Galaxies and its affiliates.
The web servers that serve the Website may gather certain navigational information about where visitors go on our Website and information about the technical efficiencies of our Website and services. In the process of gathering navigational information, anonymous information may be collected which will provide information regarding a visitor’s use of our Website. Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual. Examples of anonymous information may include information about your Internet browser, domain type, service provider and IP address information collected through tracking technologies (see “How We May Collect Your Information,” below, for additional information regarding our use of tracking technologies) and aggregated or de-identified data. We may also collect location information, which means information that may be collected by certain mobile applications and that identifies your physical location. This information may be collected from your mobile device’s location-aware features when you request certain services that are dependent on your physical location.
How We May Collect Your Information:
Information Collected and Stored Automatically
Your IP Address
Like most e-commerce websites, each time you visit any Website, we may automatically collect your IP address and the web page from which you came. In order to administer and optimize the Websites for you and to diagnose potential issues with our Website, we may use your IP address to help identify you and to gather broad demographic information about you. We may also supplement this information with Website traffic information that is collected automatically when you visit our Website, and with information acquired from our joint marketing partners, third parties and our affiliated companies.
COOKIE PREFERENCE
We may use a browser feature known as a “cookie.” A cookie is a piece of data stored on the computer that runs an Internet browser and is commonly used to store information about a consumer’s online activities, including information such as the content or advertisements that a consumer views or the pages a consumer visits within a particular website. It can contain information about you, your computer, your browser, your session, the websites you visit and other information about you or others who use, or have used, the computer or browser you use to access the Internet. Cookies are used for record-keeping purposes: the stored information can be retrieved by our website server when you return to the website. This allows us to personalize or regulate the use of this Website, and it also permits us to automate the access and data entry functions of this Website (e.g., login information), and to tailor the appearance or presentation of this Website to your preferences or interests. The cookies we use, if any, are not linked to any Personal Information while using this Website unless you have given us permission to link Personal Information to one or more cookies. Please note that you give us that permission any time you register on this Website, use or conduct a transaction through this Website, or identify yourself or the computer you are using through this Website.
We use cookies as a convenience feature to save you time, to understand how our Website is used, and to improve the content and offerings on our Website. For example, we may use cookies to personalize your experience at our web pages or recall your specific information on subsequent visits (e.g., to recognize you by name when you return to our Website). We may also use cookies to offer you or inform you of products, programs or services and targeted advertising. You can opt to have your browser reject cookies.
Most or all browsers permit you to disable or reject cookies. You can do this by adjusting your preferences in the browser. [Crystal Galaxies does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to “Do Not Track” signals.] Accordingly, your selection of the “Do Not Track” option provided by your browser may not have any effect on our analytics or tracking tools. Use the “Help” feature of your browser to obtain more information about refusing cookies. If you set the browser you use to reject cookies, you may not be able to access the Websites or use the full functionality of the Website, or it may take additional time to utilize such functionality. If you opt to reject cookies, you may need to re-register with us every time you visit our Website. Your continued use of our Website reflects your consent to allow additional cookies to be placed on your computer to help you navigate the Website.
You should also know that companies that advertise on our Website (and their agents), and one or more of the organizations with which we do business, or to which we provide links from the Website, might use their own cookies. This Privacy Policy does not cover how these organizations use their cookies. We have no control over such organizations’ uses of cookies, and you should review the privacy policies of such organizations to determine the uses such organizations make of cookies. ( Here is a list of Cookies that Crystal Galaxies uses Through our Host Site Squarespace, this information was gathered from their Cookies Information page 2021 )
Name Purpose, type, and duration
_acloggedin
Supports login by Scheduling client if the client has an account.
Cookie
January 1, 2025
_client_acloggedin
Supports login by Scheduling client if the client has an account.
Cookie
January 1, 2025
algoliasearch-client-js
Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster.
localstorage
Persistent
AWSALB, AWSALBCORS
Improves performance in Scheduling by using one server for the duration of the session.
Cookie
1 week
CART
Shows when a visitor adds a product to their cart
Cookie
2 weeks
CHECKOUT_WEBSITE
Identifies the correct site for checkout when Checkout on Your Domain is disabled.
Cookie
Session
Commerce-checkout-state
Stores state of checkout while the visitor is completing their order in PayPal
sessionstorage
Session
Crumb
Prevents cross-site request forgery (CSRF).
Cookie
Session
hasCart
Tells Squarespace that the visitor has a cart
Cookie
2 weeks
Locked
Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Cookie
Session
PHPSESSID
Securely authenticates a visitor during their checkout in Scheduling.
Cookie
1 month
RecentRedirect
Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
Cookie
30 minutes
remember_client
Remembers Scheduling client’s login details if they have an account.
Cookie
365 days
siteUserCrumb
Prevents cross-site request forgery (CSRF) for logged in site users.
Cookie
3 years
SiteUserInfo
Identifies a visitor who logs into a customer account
Cookie
3 years
SiteUserSecureAuthToken
Authenticates a visitor who logs into a customer account
Cookie
3 years
squarespace-announcement-bar
Prevents the announcement bar from displaying if a visitor dismisses it
localstorage
Persistent
squarespace-likes
Shows when you've already "liked" a blog post.
localstorage
Persistent
squarespace-popup-overlay
Prevents the promotional pop-up from displaying if a visitor dismisses it
localstorage
Persistent
ss_cookieAllowed
Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies
Cookie
30 days
ss_sd
Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.
Cookie
Session
Test
Investigates if the browser supports cookies and prevents errors.
Cookie
Session
TZ
Allows a Scheduling client’s appointments to display correctly based on their time zone preferences.
localstorage
Persistent
Cross-site request forgery (CSRF)
CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.
Analytics and Performance Cookies
We use Analytics and Performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data you find in Squarespace Analytics, such as traffic sources, unique visitors, and cart abandonment.
You can disable Squarespace Analytics and Performance cookies at any time.
COOKIE NAME, DURATION, PURPOSE
ss_cid
2 years
Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit
2 years
Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit
30 minutes
Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr
2 years
Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt
30 minutes
Identifies unique visitors and tracks a visitor’s sessions on a site
Disable Analytics and Performance Cookies
To stop Squarespace from placing these cookies on visitors’ browsers, you can disable Analytics and Performance cookies at any time:
In the Home Menu, click Settings, and then click Cookies & Visitor Data.
Check Disable Squarespace Analytics Cookies.
To also display a cookie banner, check Always, then check Enable Cookie Banner. (To learn more, visit Adding a cookie banner.)
Click Save.
You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner.
Disabling Squarespace Analytics and Performance Cookies doesn’t disable cookies placed by third-party services connected to your site, such as Facebook Pixel or Google Analytics.
How disabling cookies changes what you see in Analytics
After you disable Analytics cookies, some data in Squarespace Analytics won’t be a complete or accurate representation of visitor behavior.
Each pageview event will count like it’s from a new visitor each time. As a result, visits and unique visitors might appear much higher than normal. Each pageview will count as its own visit, when in reality, one visitor might view multiple pages. So, it might look like you have more visitors than you actually have in panels like:
Traffic
Sales
Another effect of disabling cookies is that clicks, order conversion rates, and referrer attributions in panels like Traffic Sources and Form & Button Conversions won’t be accurate. This is because disabling cookies prevents Analytics from connecting consecutive visitor events in the same session.
Additionally, if someone visited your site before you disabled cookies and returns when cookies are disabled, that person will count as a new visitor, since we’ll ignore those cookies and attempt to remove them to follow your decision.
Check your cookies
For the most common browsers, you can:
See which cookies are active in your browser’s settings.
Clear cookies from your browser or device, either globally or from a specific website.
For help locating cookies on your device, visit your browser's documentation:
Chrome
Firefox
Safari
Internet Explorer